2: Adding Devices to Arbor XR

Before adding a device to Arbor XR, ensure it has been put into ”Development Mode”, for more information on how to do this, go to (https://help.arborxr.com/en/articles/6333136-developer-mode-usb-debugging-on-meta-quest-devices).

  • Log into your account on app.arborxr.com and click Devices in the side navigation bar.

  • Click Add Device.

  • Click Download (Windows) if you are on a Windows PC and click Download (MacOS) if you are on a Mac PC.

    • Alternatively, click the respective links to download the latest Device Setup App for Windows or Mac

  • Install the Device Setup App.

    • For Windows users, the Device Setup App will download as a setup executable. Launch this .exe and run through the installation flow. IT admins can use run setup with arguments to automate deployments and even install the app machine-wide.

    • For macOS users, the Device Setup App will download as a disk image. Open it to mount it, then drag and drop the app in the opened window into the Applications folder.

  • Once the Device Setup App is installed, launch it and login with your ArborXR credentials.

  • Connect your device(s) to the PC via USB-C.

  • Put on the headset and within VR you will see two prompts one after the other:

Accept USB debugging? Select Always allow from this computer

Allow connected device to access files? Select Allow.

  • Take off the headset and launch ArborXR's Device Setup App and login with your ArborXR account. Once logged in, select the organization which you’d like to add the device(s) to.

  • Enter a Title for the device (optional).

  • Select the checkbox for your device(s) then select the Set Up button.

  • Choose a Setup Method:

    1. Device Group - The device will be enrolled into an existing device group of your choice. Any settings configured to the group, including Wi-Fi, will be provisioned to the device via USB-C as part of the device setup. It is recommended to add Wi-Fi configuration(s) to the group ahead of device setup to automate the networking process. The group's apps and files will download and install to the device over Wi-Fi once the device comes online.

    2. Enroll Only - The device will be added to your ArborXR dashboard for management but no further actions will take place.

  • Click on the Set Up button.

  • Once the setup completes successfully, click the Manage Device button to be redirected to the ArborXR portal and to the device's overview page.

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1: Overview and Signing In

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3: Groups